Family Buddy Support

Help, FAQs and privacy information

New to Family Buddy? See how it works →

Most practical questions are answered on the FAQ page: ads, offline use, Android, changing phones, cancelling.

Contact support

Email: hello@familybuddy.space

Tip: include your device model, OS version, app version, and what you were doing when the issue happened. It makes it much faster to help.

Practical questions

Ads on the free plan, offline use, Android, changing phones, backups, cancelling Premium. All of it is answered on the FAQ page.

How your family’s data is handled is set out in full in the privacy policy, and the terms of service cover the rest.

Where to start

If you’re setting things up for the first time, these cover the usual starting points:

• Mornings: the sequence you repeat every day.
• Chore chart: a chart that survives past the first week.
• Rewards and points: what things are worth.

You’ll land on “Family Star”. That’s us. We’ve renamed to Family Buddy, and the App Store listing is still catching up.